For optimal Microsoft Teams media quality, it is important for you to make sure there is a high-quality connection between your company network and Microsoft Teams. The quality of Real-Time media (audio, video, and application sharing) over IP is greatly impacted by the quality of end-to-end network connectivity. If you have decided to deploy Azure ExpressRoute for dedicated connectivity to Microsoft 365 or Office 365, this document also provides guidance on how to plan your ExpressRoute connections in different Microsoft Teams deployment scenarios. This topic defines the set of network performance requirements for Microsoft Teams services and how you can choose to use the Internet or ExpressRoute for connectivity between your network and Microsoft Teams based your assessment of the network connectivity. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. Skype for Business Online was retired on July 31, 2021.

Skype call dropped